Privacy Policy
Our Privacy Policy was last updated on 5/29/2025.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website, including our sales pages, landing pages, and any form of checkout or subscription for our product SplitDose (the “Product”).
Who We Are
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, where appropriate, email addresses. Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information; however, it may prevent them from engaging in certain site-related activities.
This site is operated by RemedyLux Store, which is owned by RemedyLux Ltd.
Currently, all products in our store are available for shipping only in Europe.
If you have any questions about this policy, you can contact us at:
📧 Email: info@remedylux.com
What Data We Collect
What Data We Collect
When you use our website or purchase SplitDose, we may collect the following personal data:
Full name
Email address
Shipping address
Phone number
Payment details (processed securely via third-party processors like Stripe or PayPal)
Why We Collect Your Data
Why We Collect Your Data
We collect your data for the following purposes:
To process and ship your order
To send you order confirmations and updates
To provide customer support
To send you marketing emails (if you opt in)
To comply with legal obligations
How we use collected information
RemedyLux Store may collect and use Users' personal information for the following purposes:
The information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use the email addresses to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Sharing Your Data
We may share your personal data with:
Payment processors (e.g., Stripe, PayPal)
Shipping and fulfillment partners
Marketing and analytics services (e.g., Google Analytics, Meta/Facebook Pixel)
Legal authorities, if required by law
We never sell your personal data to third parties.
Changes to this privacy policy
RemedyLux Store has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Rights (under GDPR)
If you are in the EU/EEA, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Object to processing
File a complaint with a data protection authority
If you are a U.S. resident, you may have certain rights regarding your personal information under applicable state laws, including:
- The right to request access to the personal data we hold about you
- The right to request correction or deletion of your data
- The right to opt out of receiving marketing emails at any time
We will respond in accordance with applicable laws.
To exercise any of these rights, contact us at RemedyLux Store
Third-Party Links
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
Updates to This Policy
We may update this policy from time to time. Changes will be posted here with the updated date. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
✅ Need Help?
We’re here for you. Contact us any time at:
📧 info@remedylux.com